Privacy Policy

Carat Cut (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or shop on our website.


1. Information We Collect

When you use our website or place an order, we may collect:

  • Personal details: name, phone number, email address, shipping and billing address.
  • Order details: product preferences, measurements, and purchase history.
  • Payment details: processed securely through our payment partners; we do not store card or banking information.
  • Website usage data: IP address, browser type, and pages visited (collected through cookies for analytics and site improvement).

2. How We Use Your Information

  • We use your information only for:
    • Processing and delivering your orders.
    • Customizing garments to your measurements.
    • Communicating with you about your purchase, updates, or offers.
    • Improving our website, products, and services.
    • Meeting legal or regulatory requirements.

We do not sell, rent, or trade your personal information with third parties.

3. Sharing of Information

  • We may share your information only with:
    • Service providers (such as payment gateways, courier/shipping partners, tailoring workshops) to complete your order.
    • Legal or regulatory authorities, if required under Indian law.

4. Data Security

  • We follow reasonable security practices to protect your personal data from unauthorized access, misuse, or disclosure. However, no online platform can guarantee 100% security.

5. Cookies

  • Our website may use cookies to enhance your browsing experience and track site performance. You can disable cookies in your browser settings, but some features of the site may not work properly.

6. Your Rights

  • As an Indian user, you have the right to:
    • Review and correct your personal information held by us.
    • Withdraw consent for data usage (subject to order fulfillment obligations).
    • Request deletion of your personal data, where applicable under law

7. Updates to This Policy

    • We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Last Updated” date.

Last Updated: 10 October 2025

 

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